Privacy Policy
1. Introduction
At Barbon Fire Protection, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.
2. Information
We may collect personal information such as your name, email, phone number, and address when you use our website, contact us, or make a purchase.
3. How We Use Your Information
Your data is used for order processing, customer support, service improvement, and marketing purposes (with your consent).
4. Data Protection
We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Sharing
We do not sell or share your personal data with third parties except when required by law or necessary for order fulfillment (e.g., payment processors, delivery services).
6. Your Rights
You have the right to access, modify, or delete your personal data. Contact us for any privacy-related requests.
Terms and Conditions
1. Introduction
These Terms and Conditions govern your use of Barbon Fire Protection’s website and services. By using our site, you agree to these terms.
2. Services
We provide fire protection products and services. Prices, availability, and specifications are subject to change without notice.
3. User Obligations
You agree to use our services lawfully and not engage in fraudulent activities.
4. Payment & Billing
All transactions must be completed through our secure payment system. Orders will only be processed upon successful payment.
5. Liability Limitation
We are not responsible for indirect or consequential damages arising from product use.
6. Amendments
We may update these terms at any time. Continued use of our services constitutes acceptance of the changes.
Return Policy
1. Eligibility for Returns
Products may be returned within 14 days of purchase if they are unused, in original packaging, and accompanied by proof of purchase.
2. Non-Returnable Items
Customized or used fire safety equipment cannot be returned unless defective.
3. Return Process
Contact our support team with order details. Once approved, ship the item back to us at your own cost unless the return is due to an error on our part.
4. Refunds
Upon inspection, refunds will be processed within 7-10 business days to the original payment method.
5. Exchanges
Defective or damaged items may be exchanged for a replacement. For any inquiries, contact us at Contact
